4 Tiers of Service
Flexible delivery options to meet your customers' needs all with a focus on exceptional service. No matter the level of service, we ensure every delivery is handled with care and customer satisfaction as the top priority.
Front Door Delivery
Our Front Door Delivery service offers a fast and efficient drop off at the customer’s doorstep—no signature required.
-
Photo Documentation – Six images are taken, including:
-
Correct product orientation
-
House with correct address visible
-
Placement of the package for verification
-
-
No Need for Customer Presence – The consumer does not need to be home at the time of delivery.
-
Seamless & Secure – Ensuring accurate and damage free drop offs with full visibility.
Over the Threshold Delivery
Our Over the Threshold service provides a convenient and secure delivery experience for items that do not require unpacking, assembly, or pre-inspection.
-
Delivery to the First Dry Area – Items are placed just inside the home or in a dry, protected outdoor area (e.g., garage).
-
Appointment Scheduling – Customers can choose a delivery window that fits their schedule.
-
Signature Required – Ensuring confirmation of receipt.
-
Photo Documentation – Six images are taken for verification and quality assurance.
-
No Unpacking or Setup – The product is delivered as packaged, maintaining its original condition.
Room of Choice Delivery
Our Room of Choice service provides a seamless and convenient delivery experience, ensuring that heavier items are placed exactly where the customer wants them without the need for unpacking or assembly.
-
Delivery to the Customer’s Preferred Room – Items are carefully transported inside the home to the designated space.
-
Appointment Scheduling – Customers can select a delivery time that fits their schedule.
-
Signature Required – Ensuring secure and confirmed delivery.
-
Photo Documentation – Six images are taken for verification and quality assurance.
-
No Unpacking or Setup – Items remain in their original packaging for the customer’s convenience.
White Glove Service
Our White Glove Service provides a premium, full-service delivery experience, ensuring that each item is carefully handled, fully assembled, and placed exactly where the customer wants it—damage-free and ready to use.​
-
Delivery to the Customer’s Preferred Room – Items are carefully placed in the designated space.
-
Professional Assembly – Our team assembles the product to manufacturer specifications, ensuring it's ready for use.
-
Pre-Delivery Inspection & Protection – Items are inspected and blanket-wrapped before leaving the warehouse to prevent damage.
-
Careful Truck Organization – Products are strategically loaded to ensure safe transit.
-
Signature Required – Confirming successful delivery and customer satisfaction.
-
Photo Documentation – Six images are taken for verification, including placement, condition, and setup.
-
Packaging Removal – All packaging materials are disposed of, leaving the space clean and clutter-free.
We take care of everything from pickup to final setup, ensuring the customer receives a flawless, hassle free experience. You give it to us, we assemble it and make sure the customer is happy.
Connect to an expert to learn more about your custom
tailored Freight Solution
9600 S Franklin Dr, Franklin, WI 53132
224-522-2687, 414-213-6952